Frequently asked questions

A little clarity goes a long way.

Find answers to the most common questions about ordering, shipping, returns, selling and more. Still can’t find what you’re looking for? We’re here to help.

BRAND NEW: Brand new golf club still enclosed in wrapper.EXCELLENT: Like new, golf club has not been used but is without wrapper.VERY GOOD: Golf club has only been used a few ti...

Our ratings help you understand the condition of each club. Every club is carefully inspected and graded to ensure you know exactly what to expect:

BRAND NEWBrand new golf club still enclosed in wrapper.
EXCELLENTLike new, golf club has not been used but is without wrapper.
VERY GOODGolf club has only been used a few times, in very good condition.
GOODGolf club has been used with small wear and tear markings, e.g. minimal scratches.
FAIRRegularly used golf club with some wear and tear markings, e.g. minimal bag rub or a small chip on the club head.
POORVery regularly used golf club with moderate wear and tear, e.g. bag rub on shaft or noticeable chips on club head.

*Please note we do not buy, sell or trade poor rated golf clubs.

No, you don’t need to. You can make purchases and check out as a guest everytime.However, by setting up an account with us, it will allow you to order without having to enter yo...
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information ...
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your ...
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be sh...
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is refle...